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Privacy Policy

Effective Date: June 17, 2025

Lifespan Physical Therapy ("Lifespan," "we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information—whether you’re a patient, provider, or visitor to our website. We comply with both federal and California privacy laws, including the California Consumer Privacy Act (CCPA) and the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect
We may collect the following types of personal information:
a. Personal Identifiers

  • Name, email, phone number, address

  • Professional credentials (for therapists and providers)

  • Government-issued ID (for compliance and verification)

b. Health Information (PHI)

  • Medical history and therapy documentation

  • Insurance and billing details

 
All Protected Health Information (PHI) is handled in accordance with HIPAA regulations.
c. Web & Device Information

  • IP address, browser type, and usage patterns

  • Cookies and website tracking data

d. Employment Information

  • Resumes, certifications, and work history (for applicants)
     

2. How We Use Your Information
We use your information to:

  • Coordinate home health therapy services

  • Match therapists with patients and partner agencies

  • Process applications and manage provider assignments

  • Send appointment reminders or other service-related messages

  • Improve our website and user experience

  • Comply with legal and licensing obligations
     

3. Sharing Your Information
We do not sell your personal information.

We may share your data with:

  • Authorized health agencies and providers

  • Insurance and billing partners

  • State and federal regulatory authorities

  • HIPAA-compliant service vendors

  • Law enforcement or legal bodies when required

All third-party partners are required to protect your information.

4. Your California Privacy Rights
If you live in California, you have the right to:

  • Know what personal data we collect and why

  • Delete your personal information (with exceptions for legal obligations)

  • Correct inaccurate personal information

  • Opt-Out of data sharing (we do not sell personal data)

  • Non-Discrimination for exercising your rights

To make a request, contact us below.

5. Data Security
We use industry-standard safeguards, including encryption, access controls, and secure servers to protect your data from unauthorized access, misuse, or disclosure.

6. HIPAA Compliance
Lifespan Physical Therapy is HIPAA-compliant. We only use or disclose PHI as allowed by law—for treatment, payment, and healthcare operations. Any data sharing is strictly controlled and logged.

7. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from minors without verified consent from a parent or guardian.

8. Updates to This Policy
This Privacy Policy may be updated periodically. The “Effective Date” at the top will reflect the most recent version. Continued use of our services constitutes acceptance of any updates.

9. Contact Us

Have questions or need help exercising your rights?
Lifespan Physical Therapy
2941 Fourth Avenue, San Diego, CA 92103
Phone: 619.888.5838
Email: info@lifespanpt.com

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